We Saw Customer Service Excellence In Good Times And Crisis The staff and crew of Oceania Cruises Marina delivered customer service excellence in good times and crisis. We wanted to take this blog post to […]
Many Chances To Experience What We Love And Hate About Hotels We spent 175 nights away from home in 2019. There were 136 nights in hotels and another 39 nights cruising. Our nights away from […]
We Travelled Well With Loyalty Status And Points We had a very busy travel year in 2019. And travelling with loyalty points and status gave us some great travel experiences. A lot of our travel […]
What Does World Class Service Look Like So many service experiences these days just don’t cut it. Being “of service” does not seem to be a valued role today. But when we have received exemplary […]
The Executive Lounge Is Not Your Private Lounge! We are sometimes thrifty when we travel. It is great to shop in the market and go to a park for a picnic when we travel. We […]
What We Learned About Customer Service In Portugal Every new discovery was a delight as we travelled for 4 weeks in Portugal. We stayed in 11 different hotels. But we were so delighted with the […]
The Princess and the Pea – Why I Sometimes Need Luxury Travel I am sometimes a princess when I travel but I am careful where I splurge on luxury travel. A bit of luxury is […]
Customer Service Excellence Tips From Experience Most people know when they are getting bad service or service that doesn’t meet expectations. But when you get excellent customer service, you can see and feel the difference! […]
Is Butler Service For You? I will start by saying we do not have paid help of any kind at home. We don’t even have a cleaning lady since we moved from our house into […]
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