Plan For A Luxury Stay At Ritz-Carlton Penha Longa Resort Outside Lisbon
We planned a luxury stay at Ritz-Carlton Penha Longa when we returned to Lisbon and looked for a treat.
The resort was located out of town, close to the charming town of Sintra. We found so many amazing experiences on the resort. And even with a 6 day stay, we did not enjoy everything the resort offered.
We hated to leave the resort. But we did not want to miss a first visit to the stunning castles of Sintra. And we were delighted when we returned to Sintra on a very special excursion from the resort.
A luxury and pampering stay was an amazing way to start our return visit to Portugal.
Heading To Penha Longa Area Outside Sintra
We had a lovely cruise from Barcelona to Lisbon. Our ship did an overnight in Lisbon and we just enjoyed being back in a city we loved. When we finally disembarked, we grabbed an Uber and headed out of town.
The Ritz-Carlton Penha Longa Resort was located on a massive property in the countryside. It was close to the small town of Sintra. And a quick and cheap Uber ride was perfect when we visited Sintra for the first time.
We visited Ritz-Carlton properties in many other places around the world. We knew the customer service would be unparalleled. So when we booked the Ritz-Carlton Penha Longa Resort for our first stay in Portugal, we knew it would set a very high bar for this trip.
The Uber took us through the gated entry and along the long winding road. We were delighted with our first view of the isolated paradise we planned to enjoy for 6 days.
In Ritz-Carlton fashion, the hotel reached out ahead of our arrival and confirmed any special requirements. At the front desk we met Carolina for the first time. And at every point during our stay, Carolina was there and ensured our experience was exceptional.
A Grand Suite With A View
We left the cruise ship before 9am so we arrived very early for check-in at the Penha Longa Resort. Our room was not yet ready. But with a glass of champagne in hand we settled into a quiet spot in the elegant lobby.
Before noon Carolina came with our key and walked us to our sweet suite upgrade. One of the great benefits of Marriott Bonvoy elite status was the opportunity for suite upgrades. We were more than delighted that we got an amazing one bedroom suite for our stay. Even with a busy schedule for our 6 day stay, it was great to have space to spread out when we finally made it back to our room.
We slowly walked through our suite. And were drawn out to the large balcony. We had a lovely view out over one of the fairways on the 27 hole golf course on the resort. In the morning we got sunshine and enjoyed this relaxing spot.
When we walked to our suite, we met the world renowned chocolatier Chef Francisco Siopa. David expressed delight that the hotel had developed its own custom line of chocolates. But we were surprised when a box of chocolates showed up as a special treat. It was the first but not last reminder of the Ritz-Carlton ethos. This team definitely listened to clients and then delivered on unasked desires. Always a way to ensure customer delight.
Our room was the first treat on our luxury stay at Ritz-Carlton Penha Longa Resort outside Lisbon.
A Busy Luxury Stay At Ritz-Carlton Penha Longa
We found so many things to see and do on our visit to the Penha Longa Resort. It soon became very obvious that we needed to create a calendar.
The resort was located in the Sintra-Cascais Natural Park so we were surrounded by countryside and scenic outdoor views. The “long rock” (or Penha Longa) that this region was named for stood high on the horizon and was visible as we moved around the property. There was even a hiking path that went up to the rock.
If you were a golf enthusiast there was a 27 hole golf course with a putting green. And even mini-putt for us non-golfers. It was a good thing we were not golfers and did not have to squeeze golf sessions into our calendar.
The weather was a bit up and down during our 6 day stay at Penha Longa. But when we got a chance we wandered on the property. There were many hiking paths of different lengths and we explored all the great sights around the property.
We were fascinated when we learned that the Monastery of São Jerónimo de Penha Longa was on the property. This was once the weekend residence of King Manuel and other royalty. A tour of the monastery grounds was one thing we did not miss on our visit.
It was soon clear that we would not get to everything on one luxury stay at the Ritz-Carlton Penha Longa Resort outside Lisbon.
Culinary Treats For Every Meal
The Penha Longa Resort was in the middle of the countryside. But we never worried about going hungry on our stay at the resort. There were many different restaurants that offered a wide range of cuisines and dining experiences.
The breakfast buffet at Marcatto started our day with wide selection and some great local treats. And the B Lounge was the spot for a quick snack through the day. Or for a taste of the custom Penha Longa chocolate treats. We were amused when we saw the chocolate golf balls and the chocolate Portuguese tiles. For a casual meal, lunch was served by the pool. And for one day we had a great selection of tapas for lunch at Arola.
To sample a wide range of delicacies, on the weekend the resort offered a Pan Asian buffet at Spices and an Italian buffet at Mercatto. Through the week we also sampled the a la carte menus.
For real foodies, there were two Michelin rated restaurants on-site. Chef Sergi Arola created two very different Michelin experiences – Midori and LAB. On this visit to Penha Longa, we missed the chance to try this up-scale dining experience. But as destination restaurants, these are great choices for a culinary delight.
On a luxury stay at the Ritz-Carlton Penha Longa Resort we ate well at every meal.
Food And Drink Experiences Tempted Us
We wanted to try all the special food and drink experiences offered at the Penha Longa Resort. The first thing we booked was Afternoon Tea. We sampled treat after treat with tea and champagne. Custom boxes held even more tasty selections. And the last box even had more of the custom Penha Longa chocolate!
We started in the B Lounge with Frederico for our Gin Tasting eduction. There was much to learn about gin and how to make the perfect gin and tonic. And I was delighted when I found a perfect new choice with Brockmans gin and just a small amount of Mediterranean Fever Tree tonic water. This was garnished with two raspberries and a slice of orange.
The last special food and drink experience we wanted to do was a wine tasting with a special local charcuterie tray. But we simply ran out of time. The helpful restaurant staff made sure we had several great Portuguese wine selections with our meals.
Amazing food and drink experiences made our luxury stay at the Ritz-Carlton Penha Longa Resort even more special.
We Even Left The Resort And Explored Sintra
With so many great things to see on do on the Penha Longa Resort, we really did not want to leave. But even after our last visit to Portugal for 4 weeks, we missed a visit to the castles of Sintra. So that experience was close to the top of the list for this visit.
We easily got an Uber from the resort for our first visit to see Sintra palaces. We took the Uber to the highest point at the Pena Palace gate and then kept walking up until we reached the palace for our tour. Inside and outside at Pena Palace was a treat.
From Pena Palace, we set off along the road to the Moorish Castle. Again we hiked up through the grounds until we were below the castle walls. Walking around on the Moorish Castle walls provide amazing views of this spot and the local countryside.
From the Moorish Castle we took a tuk tuk into the small town of Sintra for lunch. After we were rested we headed out again for the walk to the Quinta da Regaleira and the famous well.. This last delight finished our first visit to Sintra.
There were several other places we wanted to see around Sintra. And we really did not spend enough time in the charming town itself. But we know we will return one day and explore more of Sintra. When we planned to leave a luxury stay at the Ritz-Carlton Penha Longa Resort, a day exploring the castles of Sintra was the perfect choice.
Customer Delight At Every Turn
We have always been spoiled with exceptional customer service on other Ritz-Carlton stays. The customer service at the Ritz-Carlton Penha Longa Resort exceeded all expectations of what customer service excellence looked like. It was clear that the focus on customer delighted started with leadership and was delivered at every touch point.
We met so many of the Penha Longa team who stopped to introduce themselves and welcome us by name to the resort. The customer experience team was attentive to every minor detail of our stay. They made sure we enjoyed the many great experiences the resort offered.
After we had a great tour of the Monastery of São Jerónimo de Penha Longa with Maria, she sent a special book on the monastery history to our room with even more detail. She made sure all questions we had were answered!
Every restaurant encounter was a delight. Nuno started us every day with great local Portuguese treats. And before we finished one meal the team made sure our next one was booked!
The Penha Longa team made us feel welcome and special every day. We were truly delighted when Sara made a special treat to welcome us. She sure learned a lot about our love of travel! And when Sara heard we planned to visit Sintra, she even got us a souvenir. At every turn the staff listened and acted!
One day we got another special treat. Carolina and Chef Siopa took us out for a morning trip back to Sintra. Our visit started with a few of the chef’s favourite spots for Portuguese sweet treats. And then we were picked up in a tuk tuk for a special drive around Sintra to some special viewpoints. It was such a treat for us.
It would be impossible to detail every time our customer service expectations were exceeded. But after a luxury stay at the Ritz-Carlton Penha Longa Resort we really never wanted to leave!
So Glad We Planned A Luxury Stay At Ritz-Carlton Penha Longa Resort Outside Lisbon
We were so glad we planned a luxury stay at Ritz-Carlton Penha Longa Resort. The hotel was a lovely spot to explore. We enjoyed so many amazing experiences on the property. The customer service excellence delighted us and set a high bar for our stay in Portugal.
Even with a wonderful six day stay, we were not ready to leave. But it was time we headed south to the Algarve.
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